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Refund Policy

Last updated: 8 August 2026

PrezSwipe (prezswipe.com) is operated by Prez Ltd, a company registered in England and Wales under company number 17292006. We want you to be happy with your subscription, and this policy explains how refunds work.

30-day money-back guarantee

If you are not satisfied with your PrezSwipe Premium purchase, you can request a full refund within 30 days of the order date. This applies to your first purchase of a plan.

How to request a refund

Refunds are processed by our payment provider, Paddle.com Market Ltd, who is the Merchant of Record for all PrezSwipe orders. To request a refund:

  1. Visit paddle.net and look up your order using the email address you used at checkout, or
  2. Reply directly to the receipt email Paddle sent you, or
  3. Email us at support@prezswipe.com and our team will help you.

Cancellations

You can cancel your subscription at any time from your account. Cancelling stops future renewals; you keep access to Premium until the end of your current billing period.

Exceptions

We may decline refund requests that fall outside the 30-day window, or where there is evidence of fraud or abuse of the refund policy. Your statutory rights under applicable consumer law are not affected.

Support & contact

If you have questions about this page, or need help with your PrezSwipe account, our team is here to help.