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Refund Policy

Last updated: 21 June 2026

Prez (prezswipe.com) is operated by Charles Walmsley. We want you to be happy with your subscription.

30-day money-back guarantee

If you are not satisfied with your Prez Premium purchase, you can request a full refund within 30 days of the order date. This applies to your first purchase of a plan.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all Prez orders. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout, or
2. Use the receipt email Paddle sent you and reply to it, or
3. Contact us via the support email on this site and we will help you.

Cancellations

You can cancel your subscription at any time from your account. Cancelling stops future renewals; you keep access to Premium until the end of your current billing period.

Exceptions

We may decline refund requests that fall outside the 30-day window, or where there is evidence of fraud or abuse of the refund policy. Statutory rights under your local consumer law are not affected.